Privacy Policy

1. Who We Are

This website is operated by Igor Soarez trading as Canos ("we", "us", or "our"). For the purposes of UK and EU data protection law, Igor Soarez trading as Canos is the data controller.

Contact details:
Location: London, United Kingdom
Website: canos.io

2. What Personal Data We Collect

When you use our contact form, we collect the following personal data:

• Your name
• Your email address
• Your company name (optional)
• Subject line and message content

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and communicate with you
• To provide information about our Apache Kafka consulting services
• To maintain records of our communications

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: By submitting the contact form, you consent to us processing your personal data to respond to your enquiry
• Legitimate interests: We have a legitimate interest in responding to enquiries about our professional services

5. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Contact form submissions are kept for up to 2 years from the date of your last contact with us
• If we enter into a business relationship, we may retain your data for the duration of that relationship plus 5 years for legal and accounting purposes

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your data with:

• Service providers who help us operate our website and communicate with you (e.g., email hosting providers)
• Professional advisers (e.g., lawyers, accountants) where necessary
• Law enforcement or regulatory bodies when required by law

7. International Transfers

Your personal data is processed within the United Kingdom and European Economic Area (EEA). If we need to transfer your data outside the UK/EEA, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can request that we delete your personal data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request a copy of your data in a machine-readable format
• Right to object: You can object to our processing of your personal data
• Right to withdraw consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the contact information provided on our contact page.

9. Cookies

This website does not currently use cookies or similar tracking technologies.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Complaints

If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk